Johnson & Quin, a company with a rich history dating back to 1876, has successfully modernized its operations to maintain its leadership in the direct mail services industry. By leveraging advanced technological solutions, the company has significantly enhanced its efficiency, flexibility, and cost-effectiveness, achieving remarkable improvements in its daily operations and overall productivity.
Key Achievements and Operational Improvements
The transformation at Johnson & Quin has yielded several key achievements, including:
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Time Savings: The company now saves up to four hours of processing time on larger print jobs, thanks to the implementation of innovative solutions. This time savings allows for greater flexibility in production and the ability to meet stringent service level agreements (SLAs) and postal deadlines more effectively.
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Labor Efficiency: Streamlining the quality control process has resulted in the reduction of 100 labor hours, freeing up resources for other critical tasks and improving overall operational efficiency.
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Enhanced Reprint Capabilities: The company has bolstered its 24/7 reprint capabilities, ensuring that it can quickly and efficiently handle reprint requests without compromising on quality or delivery timelines.
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Cost Savings: Annual savings have exceeded $150,000, a testament to the financial benefits of the technological upgrades and process optimizations implemented by the company.
- Improved Data Integrity and Processing Efficiency: The enhancements have led to increased data integrity and processing efficiency, ensuring that the company can deliver high-quality direct mail services consistently.
Technological Solutions Driving Transformation
The success of Johnson & Quin’s transformation can be attributed to the strategic implementation of two key solutions: Solimar® Print Director™ and Rubika®, particularly its innovative De-imposition Module.
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Solimar® Print Director™: This solution has been instrumental in streamlining the company’s print operations, enabling more efficient management of print jobs and ensuring that they meet the highest standards of quality and timeliness.
- Rubika® De-imposition Module: The addition of the De-imposition Module has been a game-changer for Johnson & Quin. This module has significantly reduced processing time for large jobs, saving up to four hours each day. This time savings provides the company with the flexibility needed to meet challenging SLAs and postal cutoffs, ultimately enhancing its ability to deliver exceptional service to its clients.
Insights from Leadership
Nicholas LaCapra, IT Manager at Johnson & Quin, highlights the impact of the De-imposition Module: "With the De-imposition module, we are saving up to 4 hours each day of processing time previously needed on our large jobs, which gives us more flexibility in production to meet difficult SLAs and postal cutoffs."
Mary Ann Rowan, Solimar CXO, emphasizes the strong partnership between Solimar and Johnson & Quin: "We are grateful to have Manish as an active Solimar Customer Advisory Council member. Johnson & Quin has been a Solimar customer for over two decades, providing us with valuable insights and enhancement requests. We are thrilled to be an integral provider driving operational excellence, giving Johnson & Quin a competitive edge in the direct mail services industry."
Conclusion
Johnson & Quin’s commitment to innovation and continuous improvement has positioned the company as a leader in the direct mail services industry. By embracing advanced technological solutions such as Solimar® Print Director™ and Rubika®’s De-imposition Module, the company has achieved significant time and cost savings, enhanced its operational flexibility, and maintained its reputation for delivering high-quality services. This transformation not only underscores Johnson & Quin’s dedication to excellence but also sets a benchmark for the industry in adapting to the evolving demands of modern direct mail production.
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